Frequently asked questions

All questions


Your tracking number can be found at bottom of your invoice. (for several invoices in one shipment, the tracking number will be on the invoice with freight costs.)


Yes. Our JK/B-S rotary valves are ATEX approved for category 2D, and the EXS rotary valves are approved for category 1D - For more information please look in our Product Center - https://jkfuniverse.com/en/product_center/product_search/2/?chosenModel=Rotary+valves


Yes, JKF uses ISPM 15 certified pallets


2D and 3D drawings of our products can be found and downloaded from our Product Center - https://jkfuniverse.com/en/product_center/


Specific information can be found in the JKF ducting catalogue on page 70 - https://jkfuniverse.com/en/duct_information, as it varies for material thickness, diameters and assembly methods.


The standard lengths are 0,5, 1 & 2 meters. However, special lengths can be offered by request.


JKF offers galvanized ducts in 0,75 mm up to 1,25 mm thickness. And untreated, painted or hot dip galvanized ducting in 2 & 3 mm thickness. Stainless steel (AISI 304/316) is offered in 0,70-0,80 mm & 2-3 mm thickness. (for AISI 304 pressed bends 1,5 mm)


All data sheets can be downloaded from our Product Center - https://jkfuniverse.com/en/product_center/


Try the JKFan Configuration Tool which has been developed to select the optimal fan based on a few process parameters. https://jkfuniverse.com/en/configurator/


In the JKF products user manuals all spare parts can be found. And for prices out Price Quote Excel Tool can be downloaded https://jkfuniverse.com/en/digital_tools/#PQT


You can download our Price Quote Excel Tool, where you can make a quote and send to our sales department for confirmation of prices and delivery times. https://jkfuniverse.com/en/digital_tools/#PQT